Smart Tenant Property management for landlords Transform your portfolio

Smart Tenant

Complete property management platform for landlords

TenantFlows is the property management platform for plazas and homes in Rwanda. Track leases, collect MoMo or bank proof, take rental requests, run inspections, and export owner and district reports — in English, French, or Kinyarwanda.

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Smart Tenant dashboard on laptop
Partner portfolios

Trusted by teams advancing property operations

Owners and managers rely on TenantFlows for leases, collections, and day-to-day maintenance.

Shops + homes One system for plazas and small portfolios
MoMo / bank Proof-first collections in Rwanda
RWF Built around Kigali operations
PWA Install on a phone — no app store
Platform Features

Everything You Need to Manage Your Property Operations

See how it works with real screenshots from the TenantFlows workspace.

Dashboard

Dashboard

Live occupancy, collections, proofs, and rental requests in one view.

  • Portfolio snapshot
  • Pending proofs
  • Open tickets
  • Vacancy rate
Properties & Units

Properties & Units

Residential, commercial, and mixed plazas with floor, sqm, parking, and unit kinds.

  • Shops, offices, apartments
  • Service charges
  • Amenities
  • Occupancy
Tenants & Leases

Tenants & Leases

Individuals and companies, TIN, lease dates, and documents on every occupancy.

  • Company tenants
  • TIN & ID
  • Lease records
  • Move-in / move-out
Invoices & Rent

Invoices & Rent

Recurring rent and charges. Tenants pay with cash, MoMo, Airtel Money, or bank and upload proof.

  • Recurring invoices
  • MoMo / Airtel / bank
  • Proof queue
  • Receipts
Maintenance

Maintenance

Tenants submit requests; you assign maintainers, track status, and close jobs.

  • Request inbox
  • Assignee tracking
  • Status trail
  • Photos
Reports & RRA pack

Reports & RRA pack

Income, expense, P&L, occupancy, and a district/RRA export for owner packs.

  • Income & expense
  • Profit & loss
  • Tenant history
  • Excel / PDF pack
Rental requests

Rental requests

Public listing and “request to rent” for vacant shops and homes. Convert a request into a tenant.

  • Public listing
  • Vacant units only
  • Move-in date
  • Convert to tenant
Inspections & investors

Inspections & investors

Move-in and periodic inspections with photos. Investor records and statements per property.

  • Inspection checklist
  • Photos
  • Investor ledger
  • Statements
Core Platform Features

Every module in the product. Nothing left in a spreadsheet.

Plazas and homes, rent proofs, rental requests, inspections, investors, and owner reports — in one Rwanda-ready workspace.

Residential & commercial

Apartments, shops, offices, kiosks, warehouses, and mixed plazas with floor, sqm, and parking.

Units & charges

Unit kinds, service charge, parking, water, electricity, and other recurring charges per unit.

Tenant management

Individuals and companies, TIN, national ID, representatives, and lease terms in one record.

Rental requests

Prospects request a vacant unit from the public listing. Staff convert the request into a tenant.

Inspections

Move-in, move-out, and periodic inspections with item scores and photos.

Investors

Link investors to properties and issue statements without a separate spreadsheet.

Rent & proof payments

Cash, MTN MoMo, Airtel Money, or bank. Tenants upload proof; managers confirm or reject.

Invoices & expenses

Recurring rent invoices, late fees, deposits, and property expenses in one ledger.

Maintenance

Work orders from tenants to assigned maintainers, with pending and in-progress queues.

Agreements

Leases attached to each tenancy, with signatures and start/end dates.

Calendar & notices

Portfolio calendar plus a notice board and contact diary for day-to-day ops.

Reports & RRA pack

Income, expense, P&L, occupancy, tenant history, and a district/RRA Excel or PDF pack.

Public listing

A shareable property page so vacant units can be viewed and requested without a login.

PWA on phone

Install TenantFlows from the browser. No app store. Works on Android and iPhone.

English, Français, Ikinyarwanda

Switch the whole product language, including the public listing and login.

Role-based access

Owner, manager, tenant, maintainer, and investor each see only what they need.

Portfolio

  • Properties: residential, commercial, mixed-use
  • Units: shop, office, apartment, house, kiosk, warehouse, parking
  • Floor, area (sqm), parking bays, elevator
  • Amenities and property advantages
  • Occupancy and vacancy rate

People

  • Tenants: individual or company, TIN, ID
  • Maintainers and staff roles
  • Investors and property shares
  • Contact diary
  • Notice board

Money

  • Invoices: rent, service charge, parking, utilities, deposit, late fee
  • Recurring invoices
  • Cash, MTN MoMo, Airtel Money, bank transfer
  • Proof upload and pending-proof queue
  • Expenses and receipts

Operations

  • Maintenance requests and assignment
  • Inspections with photos
  • Public rental requests
  • Agreements and signatures
  • Calendar

Reporting

  • Income by method (MoMo, Airtel, bank, cash)
  • Expense and profit & loss
  • Property / unit occupancy
  • Tenant history
  • RRA / district pack (Excel & PDF)

Access

  • Owner, tenant, maintainer, and investor portals
  • English, French, and Kinyarwanda
  • Public listing link to share
  • Install as a PWA on a phone
  • Email notifications (SMS/WhatsApp if configured)
Transformation

Without Smart Tenant vs With Smart Tenant

See the difference a dedicated property platform makes in daily operations.

×

Without System

× Spreadsheets and scattered WhatsApp threads

× Missed rent follow-ups and late collections

× No MoMo or bank proof trail

× Maintenance requests lost in inboxes

× Walk-in shop interest with no rental request record

× Inspections only on paper

× Investors asking for statements you rebuild by hand

× Month-end and district packs take days

Manual, time-consuming work
Manual, Time-Consuming Work Paper-based processes
✓

With Smart Tenant

✓ Every plaza, home, and unit in one dashboard

✓ Invoices, proofs, and payment history in one ledger

✓ Confirm MoMo, Airtel, bank, or cash from a queue

✓ Maintenance tickets with status and assignees

✓ Public “request to rent” for vacant units

✓ Inspections with photos on the unit file

✓ Investor records and statements

✓ Owner-ready reports and an RRA/district pack

Smart Tenant dashboard
One workspace for the portfolio Live operations, not spreadsheets
FAQ

Frequently Asked Questions

Quick answers about TenantFlows. Need more help? Our team is one message away.

Our software provides a range of features including automation tools, real-time analytics, cloud-based access, secure data storage, seamless integrations, and customizable solutions tailored to your business needs.
Yes! Our platform is designed to be user-friendly and intuitive, so your team can get started quickly without a steep learning curve.
Absolutely! Our software is built to easily integrate with your current tools and systems, making the transition seamless and efficient.
Yes! We offer 24/7 customer support. Our dedicated team is ready to assist you with any questions or issues you may have.
Yes. We use advanced encryption and data protection protocols to ensure your data is secure and private at all times.
Yes! Our software is highly customizable to adapt to your unique workflows and requirements.
Our solutions are suitable for a wide range of industries, including retail, healthcare, finance, marketing, and more. We tailor our offerings to meet the specific needs of each business.
Yes! We offer a free trial so you can explore the features and capabilities of our software before committing.
Not at all. Our software is designed for users of all skill levels. Plus, our support team is available to guide you through any setup or usage questions.
We regularly release updates to improve features, security, and overall performance, ensuring that you always have access to the latest technology.
Contact

Ready to Transform Your Property Operations?

Tell us about your portfolio and we will help you configure the right setup.

Email

support@tenantflows.rw

Phone

+250 788 000 001

Office

KN 4 Ave, Nyarugenge, Kigali, Rwanda

Send us a Message

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